Evolving the way calls are routed with business intelligence
We have made several announcements that stem from bvoip's Launch Pad 2021.
Today we are introducing 1Stream Direct, specifically a strategy to route calls by Ticket Number. This is now included for all 1Stream Subscribers on Engage, Enterprise, and Power Plans.
Take advantage enterprise level functionality by identifying and directing calls with your PSA/CRM/ERP data to route callers to the right person or team.