1Stream Direct Route Calls by Ticket Number

1Stream Direct Logo

Evolving the way calls are routed with business intelligence

We have made several announcements that stem from bvoip's Launch Pad 2021

Today we are introducing 1Stream Direct, specifically a strategy to route calls by Ticket Number. This is now included for all 1Stream Subscribers on Engage, Enterprise, and Power Plans


Take advantage enterprise level functionality by identifying and directing calls with your PSA/CRM/ERP data to route callers to the right person or team.

 1stream signal ticket routing options
Learn More About 1Stream Direct