Integration is a core part of bvoip's mission and we understand things like click-to-dial alone don't cut it anymore. So, we took things to a whole other level with our 1Stream Integration platform.
With years of evolution and constant development, 1stream delivers outcomes by enhancing key interactions while automating sales, service, and back office tasks. Whether it's advanced functionality that simply isn't available "off the shelf", or deep integration to your CRM, ERP, or PSA, we have you covered with 1Stream!
You don't have to have all of your tools sitting on islands anymore. Connect your systems into 1Stream so that they can work simultaneously streamlining your experience
No matter how many tools or systems you activate within 1Stream you can match your users in each system to the actual person.
Don't endlessly click through looking for the info you need in the moment. 1Stream will make your data instantly accessible so that you can concentrate on the work that matters. User, Company, and Account specific data at your fingertips right when you need it!
Don't get stuck in just pulling up info. 1Stream has multiple options to allow you to create new data on the fly
We know you have different things that are important to difference teams within your org. Pinpoint which apps or data is critical and pop them instantly on incoming calls so that your people are work more efficiently.
Maximize your teams attention on the important items
Mix and Match what to pop against different users
Zoom into the data for the outside caller
Nobody likes to go through the entire story every time they are transferred. Once you have identified the data that counts transfer it to other users or teams.
Data in the moment across all your tools is great. It's important to go back and see how things went and create actionable business intelligence too!