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Contact & Company Auto Matching by Caller ID

Speed Up Caller Identification Based on Caller ID Matching With Your CRM, ERP, or PSA Database

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Save Unknown Numbers to New or Existing Records

Immediately Save Numbers That Don't Exist in Your Database So You Can Easily Identify on the Next Call

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New Company & Contact Creation

Create New Company and Contact Records on the Fly Without Having to Jump Between Multiple Screens

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Automatic Screen Pop

On a 1-to-1 Caller ID Match With a Record in Your Database a Screen Pop of that Record on Ringing or Answer

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Smart Click-to-Dial from Within CRM, ERP, PSA

Dial Numbers Directly from Your System Saving Your Time and Automating Entries

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Call Recording Attachment & Management

Attach Call Recordings Directly Into Records in Your System if You Record Inbound or Outbound Calls

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Activity & Time Entry Creation

Quickly and Easily Create Activity and / or Time Entries into Your System

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Enter Notes & Disposition Call

Rapidly Enter Notes and Adjust Call Details With 1 or 2 Clicks

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New Ticket & Opportunity Creation

Instantly Create New Tickets or Opportunities in Your System to Track Calls Against

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Existing Ticket & Opportunity Search & Tag

Tag Return Calls on Existing Tickets or Opportunities to Keep Your Team Up-to-Date

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Call Dashboard & Reporting

Track Your Team's Real Time & Historical Progress

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Windows & Mac Apps

Workstation Applications for Both Windows & Mac for Your Team to Track Their Calls

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API - Coming Soon

We are opening up our API soon so that you can pull information from 1Stream

Multi-CRM Support

Multi-CRM Support

1Stream can mesh that experience when it comes to multiple CRM/ERP/PSA systems!

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Auto Number Alerting

Get Alerting When Certain Numbers Are Called via Text, Email, or Phone Call

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Smart Call Transfer

Transfer Calls to Other Team Members Internally With Screen Pop's & Notes

Looking for a specific integration?

Our solutions can integrate with a wide range of apps and services.
autotask
Autotask Integration

1Stream for Autotask PSA Platform. Autotask is meant to automate and streamline business processes for IT and technology based organizations. Let’s..

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connectwise manage
ConnectWise Manage Integration

1Stream represents the most powerful, voice platform integration available to the ConnectWise Manage ecosystem. 1stream is developed exclusively for..

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Infusionsoft-1
Infusionsoft Integration

More info coming soon!

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FreshDesk Integration

More info coming soon!

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Kaseya BMS
Coming Soon.
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HubSpot Integration

1Stream provides a 2 way street to Hubspot when it comes to phone calls. 1Stream is designed to streamline engagement between sales, service, and..

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Salesforce Integration
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