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Contact & Company Auto Matching by Caller ID

Speed Up Caller Identification Based on Caller ID Matching With Your CRM, ERP, or PSA Database

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Save Unknown Numbers to New or Existing Records

Immediately Save Numbers That Don't Exist in Your Database So You Can Easily Identify on the Next Call

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New Company & Contact Creation

Create New Company and Contact Records on the Fly Without Having to Jump Between Multiple Screens

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Automatic Screen Pop

On a 1-to-1 Caller ID Match With a Record in Your Database a Screen Pop of that Record on Ringing or Answer

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Click-to-Dial from Within CRM, ERP, PSA

Dial Numbers Directly from Your System Saving Your Time and Automating Entries

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Call Recording Attachment

Attach Call Recordings Directly Into Records in Your System if You Record Inbound or Outbound Calls

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Activity & Time Entry Creation

Quickly and Easily Create Activity and / or Time Entries into Your System

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Enter Notes & Disposition Call

Rapidly Enter Notes and Adjust Call Details With 1 or 2 Clicks

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New Ticket & Opportunity Creation

Instantly Create New Tickets or Opportunities in Your System to Track Calls Against

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Existing Ticket & Opportunity Search & Tag

Tag Return Calls on Existing Tickets or Opportunities to Keep Your Team Up-to-Date

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Call Dashboard & Reporting

Track Your Team's Real Time & Historical Progress

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Windows & Mac Apps

Workstation Applications for Both Windows & Mac for Your Team to Track Their Calls

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API - Coming Soon

We are opening up our API soon so that you can pull information from 1Stream

Our Integrations

Autotask VoIP Integration (Advanced)
We are proud to introduce BVoIP's multi-PBX integration to the popular Autotask PSA Platform...
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Connectwise VoIP Integration (Advanced)
We are proud to introduce BVoIP's multi-PBX integration to the popular Connectwise PSA Platform...
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Android App & Soft Phone
BVoIP includes a VoIP app for Android which allow you to take your office extension with you..
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Pulseway Alerts Integration
Pulseway is a mobile first IT management software that helps busy IT admins look after their IT..
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BrightGauge Integration
We are proud to introduce integration with Brightgauge. Brightgauge is meant to automate and..
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