signal logo launch
project

1STREAM SIGNAL LAUNCH

We have added the ability to schedule voicemail alert escalations and automatically 

"We know every business struggles to get things right after normal business hours. This is a way to escalate messages that come through and schedule staff to be on-call which is a much needed answer!"

- George Bardissi, President & CEO, bvoip
open-menu 2
SCHEDULE AS MANY ALERTS AND WORKFLOWS AS YOU WANT
You can set schedules and workflows for one or all of your teams

You can schedule out escalation trees and auto queue changes as far out as you want. Plan ahead and don't get caught after the fact!

information
MONITOR VOICEMAIL BOXES
Don't pass around the office cell phone. Also, don't get caught missing messages because one person is unavailable

Monitor as many voicemail boxes as you want. Make sure your system gets those important messages from any hour of the day to someone who can do something about it!

 

tower-pc
CHOOSE ALERTING & ESCALATION THAT MAKES SENSE
We Get IT - Human Beings are not Perfect!

You can notify as many people as you want in whatever order you want. You can choose from:

  • Phone Calls
  • EMails
  • Text / SMS Messages
  • OR All of the Above

 

 

open-menu 2
AUTO QUEUE LOGIN / LOGOUT BY SCHEDULE
Do you want your calls to be answered live? Take the human part of our remembering to Login or Logout

We allow you to set schedules were Signal will log agents into or out of queues based on a set schedule. Take the "I forgot" response off the table and set the system to do it for you.

 

Want to Learn More About bvoip?

Click below to book a demo now

Book a Demo