PLANS
Check Out New 1Stream Multi-CRM Features

5 Plans to Choose From

ONE SIZE DOESN'T REALLY FIT ALL

Flexible Product & Pricing Options

We understand that different end customers have different needs, wants, and requirements. Here at bvoip we have stacked the best of breed communications technology for you. Choose which plan fits your situation best. Also, bvoip offers plans in both user based & channel based avenues which offers extremely flexibility to how you can approach your customers.

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plans

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Features
View

More Than Basic Features

Core

Adds Core Business Features

Engage

Adds Automation Features
& API Access

Enterprise

Adds more Automation + Business Intelligence Features

Power

Adds Progressive Dialer Features

Phone System Essentials
Multi-Level Auto Attendant
Central Phonebook
Customizable Hold Music
Voicemail System with Visual Voicemail
Intercom / Paging
Up to 5-Digit Extensions
Caller ID
Call Controls (Hold, Mute, Ad Hoc Conference, Call Parking, etc.)
Blind & Attended Call Transfer
Call Waiting
Call Forwarding
Call Routing by DID
Simultaneous Ring
Hot Desking*
Do Not Disturb
HD Voice
Time of Day Routing, Holidays, Break Times
Manual System "Night Service" Switch
Productivity
Automatic Call Recording
Ring Groups
Shared Line Appearance
Voicemail Transcription
Voicemail-to-SMS Notification
Voicemail-to-Email
Busy Lamp Field (BLF)
Dial-by-Name Directory
User Presence
Call Center
Advanced Call Queues
Queue Into Prompt
Announce Queue Position
Customizable Hold Music Per Call Queue
Queue email notifications
Call Recording Opt-Out / Opt-In
Callback from Queue
Agent / Supervisor
Agent Wrap -up Time
Whisper / Monitor / Barge
Microsoft Collaboration
Microsoft Teams Voice
Microsoft 365 User Sync
Mobility
App for Mac
App for Windows
App for Android
App for iOS
Meetings
Audio Conference Bridge
Video Meetings & Participants
Screen Sharing
Call Logs & Call Reporting
Basic Call Reports & Call Logs
Call History
Calling (Choose Option)
Keep Your Number (Number Porting)
Unlimited Calling* (Option)
Minutes Based Calling (Option)
Local Phone Numbers (Option)
Toll Free Phone Numbers (Option)
Fax (Choose Option)
Electronic Fax-to-Email (Option)
HTTPS Fax (Physical Fax Machine) Option
Collaboration & Messaging
Send / Receive SMS (Option)
Internal Chat
Management & Administration
User Portal
Multi-Tenant Management Admin Portal
Device Provisioning & Management Platform
Zero Touch Phone Provisioning*
Remotely Manage IP Phones (Reboot, Reprovision, Factory Reset, Remote UI)*
PBX Radar RMM System
Add / Manage Storage
Call Recording Management
White Labeling
Custom Phone Logo & Wallpaper
End Customer Portal (Coming Soon)
Management Portal Branding
Provisioning Portal Branding
Security
Portal MFA
Granular User Rights & Permissions Controls
Auto IP Backlist Utility
IP Phone UI Random Password
Portal Settings Change Auditing
Inbound Phone Number Blocking Menu
Outbound International Call Country Approval List
Barricade - Conditional PBX Access Control
Barricade Roaming Device Apps (Mac, Windows, Android, iOS
Phones
Desk Phone
Conference Phone
Cordless Phone
VoIP to Analog Adapter (ATA)
Paging Adapter
Bring Your Own Device* (BYOD)
Phone Rental Option
Support
Email Support
Chat Support
Phone Support
Support Status Alerts & Uptime Montioring
Popular Apps & Integrations
(AutoTask) Datto Business Management
BrightGauge (API)
Call Miner
CrewHu
ConnectWise Manage
freshdesk
Google Contacts
Hudu
HubSpot
Infusionsoft
insightly
IT Boost
IT Glue
IT Portal
Kaseya BMS
Microsoft Dynamics 365
Microsoft Outlook Screen Pop & Dialing
Salesforce
ServiceNow
ServiceTree Connect
Solarwinds Passportal (Coming Soon)
Zendesk
Base Business Integration Features
Smart Click-To-Dial
Contact & Company Auto
Matching By Caller ID
Basic Contact Screen Pop
Create New Company &
Contact
Re-Associate Call W/
Another Contact
Retroactively Tag Calls
From History
Contact Communication History
Multi-CRM Support - View Only
Windows & Mac Client Apps
Core Business Features
Manual Or Automatic Call
Recordings Attachment
Manual Or Automatic
Activity /Time Entry Creation
Call Notes, @Mention,
Follow Up, Form
Recording Edit
Create, Updated, Edit
Tickets & Opportunities
Smart Call Transfer W/
Notes & Record Pop
Lookup & Tag Calls To
Existing Ticket & Opportunity
Multi-Screen Pop
Starter Call Dashboard,
Call Reporting, Mesh CRM Data
Teams / Pods Call Reporting
Advanced Workflow & API Features
Route Calls By Pincode
Route Calls By Ticket Or
Order Number
Route Calls By Phone
Number Or Caller ID
Call Data & Call Control API
After Hours Staff Call
Rotation / Escalation
Workflow Based Alerting
BusyLight Alerting Integration
Multi-CRM - Read / Write
Enterprise Business Features
Inbound Call Scripts
Real Time Advanced
Supervisor Dashboard
Real Time Advanced Queue
Wallboard
Detailed Agent / Qeueue
Reports Meshed With
CRM Data
Customer / Account Call
Management Reports
Schedule Queue Call Back
Website Widget
Call Path Tracing
Progressive Dialer Features
Outbound Progressive Dialer
Voicemail Drop
Responsive Outbound
Caller ID
Call Dispositions
Campaign Dashboard
Multi-CRM - Two Way Sync
Import Dialer Calling List via CSV
Dialer Job Export via HTML & CSV
Dialer Pause
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Add-Ons
  • Auto Number Alerting
  • Paging / Alert Number Alerting
  • Call Scoring Surveys
  • Custom Aux Activity / Status Codes
  • Real Time Data Stream To 3rd Party SQL Server
  • Custom Reporting
  • Phone System High Availability
  • Granular Call Recording (Stop/Start)

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