6 Plans to Choose From


Flexible Product & Pricing Options

We understand that different end customers have different needs, wants, and requirements. Here at bvoip we have stacked the best of breed communications technology for you. Choose which plan fits your situation best. Also, bvoip offers plans in both user based & channel based avenues which offers extremely flexibility to how you can approach your customers.

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SaaS Plans


Essential Phone System Features - Starter


Adds Contact Center and Call Recording Features


Adds Deep CRM / PSA / ERP Integration + Business Intelligence


Adds Workflow & Automation Based Business Features


Advanced Dashboards / Wallboards + AI Features


Adds Progressive Dialer With Voicemail Drop & More

Phone System Essentials
Multi-Level Auto Attendant
Customizable Hold Music
Voicemail System with Visual Voicemail
Intercom / Paging
Up to 5-Digit Extensions
Caller ID
Call Controls (Hold, Mute, Ad Hoc Conference, Call Parking, etc.)
Blind & Attended Call Transfer
Call Waiting
Call Forwarding
Dial-by-Name Directory
Call Routing by DID / Phone Number
Simultaneous Ring
Hot Desking*
Do Not Disturb
HD Voice
Time of Day Routing, Holidays, Break Times
Manual System "Night Service" Switch
Automatic Call Recording
Ring Groups
Shared Line Appearance
Voicemail Transcription
Voicemail-to-SMS Notification
Voicemail-to-Ticket w/ Recording & Transcription
Busy Lamp Field (BLF)
User Presence
Call / Contact Center
Queue Into Prompt
Announce Queue Position
Customizable Hold Music Per Call Queue
Queue email notifications
Call Recording Opt-Out / Opt-In
Recording Beep / Compliance Phrase
Callback from Queue
Agent / Supervisor
Agent Wrap -up Time
Whisper / Monitor / Barge
Microsoft & Google Collaboration
Microsoft Teams Operator Panel
Microsoft Teams Direct Routing (MS License Required)
Microsoft 365 User Sync
Microsoft 365 Contact Sync
Microsoft 365 Calendar Sync
Microsoft 365 SSO Client Sign-On
Google SSO Client Sign-On
Client Apps & Mobility
Windows App
Mac App
Android App
iOS App
Browser Based Web App
Meetings & Conferencing
Audio Conference Bridge
Web / Video Meetings
Screen Sharing
Call Reporting & Dashboards
Call Logs
Call History
Stock Call Reports
Basic Wall Board
Simultaneous Call Utilization Reports
1Stream Advanced Reporting Portal
1Stream Call Data / Control API & Data Export
Microsoft Power BI Dashboards
BrightGauge Dashboards
MSP Bots Dashboard
Data Export to OneDrive
Data Export to Dropbox
Team / Pod Reporting
Customer & Account Management Reports
More Detailed Agent / Queue Reports
Call Path / Segment Reports
Real Time Advanced Supervisor Dashboard
Real Time Advanced Multi-Team/Queue Wallboard
More Detailed Agent / Queue Reports
Call Path / Segment Reports
Dialer Reports & Dashboard
Calling Plans (Choose Option)
Keep Your Number (Number Porting)
Unlimited Calling* (Option)
Minutes Bundled Based Calling (Option)
Local Phone Numbers (Option)
Toll Free Phone Numbers (Option)
International Numbers (Option)
Bring Your Own Carrier*
Messaging, Fax, SMS, & MMS
Internal Instant Messaging
Chat Widget for Inbound Messaging
SMS/MMS-to-Email (Option)
SMS/MMS - In-App Desktop, Web, Mobile (Option)
Fax-to-Email (Option)
HTTPS Fax (Physical Fax Machine) Option
Management & Administration
User Portal
Multi-Tenant Management Admin Portal
VoIP Device Provisioning & Management Platform
Zero Touch Phone Provisioning & Firmware Control*
Remotely Manage IP Phones (Reboot, Reprovision, Factory Reset, Remote UI)*
PBX Radar System Monitoring Dashboard
Dedicated and Expandable Voicemail and Recording Storage
Call Recording & Voicemail Management
White Labeling
Brandable Phone Logo & Wallpaper
Brandable Customer Portal
Brandable Management Portal
Brandable Email Templates
Brandable SMTP Accounts
Enforced Management & Customer Portal MFA
Azure / Microsoft 365 Single Sign-On
Auto IP Backlist Utility
IP Phone UI & Phone System Admin User/Password Randomization
Change Management / Audit Log
Inbound Phone Number Blocking
Outbound International Call Country Approval List
Phones & Equipment
Desk Phones
Conference Phones
Cordless Phone
VoIP to Analog Adapter (ATA)
Paging Adapter
Headsets (Corded and Wireless)
Video / Meeting Room
Bring Your Own Device* (BYOD)
Email Support
Chat Support
Phone Support
Status & Uptime Portal
Knowledge Base
White Glove Implementation & Onboarding
Professional Services Projects by Request
Popular Apps & Integrations
BMS by Kaseya
BrightGauge by ConnectWIse
Call Miner
ConnectWise Manage (PSA)
Cisco Duo
Google Chrome Click-to-Dial
Halo CRM
Infusionsoft by Keap
ITBoost by ConnectWise
ITGlue by Kaseya
Microsoft Dynamics CRM
Microsoft Office 365
Microsoft OneDrive
Microsoft Outlook
Microsoft Power BI
Microsoft Sharepoint
Microsoft Teams Voice (Direct Routing)
Passportal by N-Able
Salesforce Lightning
ServiceTree Connect
Syncro MSP
1Stream Phone System Enhancements
Call Back from Individual Extension
Audio Scheduler (Paging Groups & Speakers)
In-App Outbound Caller ID Change from Drop Down
In-App Custom Statuses
Bulk Holiday Importer
Recording Beep / Compliance Phrase
Enhanced Dial-By-Name & IVR-By-Name
1Stream Base Integration Features
Smart Click-To-Dial from Chrome Extension or In-App
CRM Contact & Company AutoMatching By Caller ID
Basic Screen Pop from CRM
Create New Company & Contact in CRM
Re-Associate Call w/Another Contact in CRM
Retroactively Tag CallsFrom History
Contact Communication History
Multi-CRM Support
CRM Contact Sync to Phone System Contact List
1Stream Core Business Integration Features
Manual / Automatic Call Recordings Attachment in CRM
Manual / Automatic Activity & Time Entry Creation in CRM
Call Notes, @Mention, Follow Ups in CRM
Create, Update , Edit Tickets & Opportunities in CRM
Smart Call Transfer w/Notes & Record Pop
Multi-Screen Pop in Browser
Queue Based In-App Alerting
Voicemail-to-Ticket w/ Recording & Transcription
Call Data & Call Control API
1Stream Reporting Portal
Custom Reporting Templates
1Stream Advanced Workflow Integration Features
In-App Inbound Call Scripts
In-App SMS / Email Random Pin Code Veriftication
1Stream ID - Route Calls By Pincode from CRM
1Stream Direct - Route Calls By Ticket Or Order Number from CRM
1Stream Direct - Route Calls By PhoneNumber Or Caller ID from CRM
1Stream Signal - Escalation from Voicemail - Rotation / Escalation via Call, SMS, Email
1Stream Signal - Auto Queue Login / Logout via Schedule
1Stream Signal - Auto Queue Logout by Threshold
1Stream Enterprise Business Integration Features
Real Time Advanced Supervisor Dashboard
Real Time Advanced Queue Wallboard
Real Time Summary Block Wallboard
Enhanced Agent / Queue Reports
Call Path / Journey View
Workforce Management
Full Call Transcription (With Azure, AWS, Google)
AI Based Sentiment Analysis & Key Word / Phrase Monitoring (With Azure)
1Stream Progressive Dialer Integration Features
Outbound Progressive Dialer
Pre-Recorded Voicemail Drop
Responsive Outbound Caller ID Per Campaign
Call Dispositions & Notes Back to CRM
Campaign Dashboard & Reporting
Import Dialer Calling List via CSV or Excel File
Dialer Job Export via HTML, CSV, Email
In-App Dialer Start/Stop/Pause
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  • Stop / Start Call Recording
  • Skills Based Routing (Queue)
  • Voice High Availability
  • Call Scoring Surveys
  • Custom Reports & Dashbords
  • Custom Integration


subscription subscription-1
(Stop/Start) Call Recording
subscription subscription-1
Voice High Availability
subscription subscription-1
Call Scoring Surveys
subscription subscription-1
Skills Based Routing
Custom Reports / Dashboards
subscription subscription-1
Custom Integration

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