Do you have a question for us?
Find out common questions asked and the answers below.
We do not offer our integration
We have strategically deployed our private cloud locations across the global. We currently have 8 locations to choose from.
All of our facilities are peering with top tier carriers in each region to cut down MS Latency. We also equip each facility with a Cloud Server side Session Border Controller (SBC)to mitigate NAT traversal and SIP RTP traffic across the internet from you to us.
bvoip only works with our partners and we built our support team with techs who can talk at a high level with other checks. We support our partners and expect that our partners will support their end users. We will only communicate with an end user if we need to conference between the partner and the end user at the partner’s request. In order to provide support for our partners in Europe, North America, and APAC, we do run a three shift global support schedule daily six days per week. We are on-call during otherwise. We do offer a white glove on boarding and training, professional services, as well as volumes of documentation, knowledge base, and bvoip self guided academy video resources.
Yes we do offer our program in USA, Canada, Europe, Australia, and New Zealand.
This is a cloud based offering. We currently do not offer a self hosted option.
We actively welcome feedback and feature requests. We also do custom integration as well. bvoip ships 200+ new features per year. Most of these features and integration requests come from our partner community. We have a Partner Advisory Council as well as an Partner Integration Board to help us with prioritizing our road map as well. .