Looking for 3CX in the Cloud? BVoIP is THE Answer!
BVoIP's Custom Infrastructure Design for Voice / UC
BVoIP has designed a Managed Voice Only Platform within Rackspace's Global Network that covers North America, Europe, and Australia & New Zealand. Not only did we make sure to plan for redundancy but also security, compliance, and scalability too. BVoIP and our partners can service multiple locations in different intenational regions around the glo
bal, one vendor to handle it all. Why not Amazon, Google, or Azure? Click here to learn why unmanaged public cloud isn't necessarily the best option for Cloud PBX.
Cloud SBC: The Best Answer for Remote Phones / Devices
One of the major speed bumps that BVoIP has solved from a scalability stand point is the way that remote phones connect to the PBX from on-prem to the cloud instance on the other side. While 3CX natively has a few options here from a scalability stand point they are limiting especially when approaching large sized projects. Not only did BVoIP successfully deploy a Carrier Grade Cloud Session Border Controller (SBC) we have re-designed all the device templates to provision in such a way that they can remotely connect without another potential on-prem point of failure and without exposing hundreds or thousands of ports at the router/firewall at the end of the customer's network or having to manage VPN's or on-site devices to establish a bridge to the PBX. Our Cloud SBC is also geographically redundant and available in all of our cloud regions. So the point here is that devices can simply be plugged in and phone home just like other cloud PBX services offer. That means you can move devices around without having to re-provision them constantly and also take advantage of things like redundant internet providers without having to change a thing from a phone perspective.
Unified Management Portal & Provisioning Platform
One of the major things to consider when approaching the concept of Cloud PBX or Cloud UC is centralizing the experience. BVoIP has designed a Centralized Management Portal & Provisioning Platform that not only ties into the major popular manufacturer Remote Provisioning Servier API's but also gives you a way to remotely control devices and log into phone web UI's, reboot, reprovision, and even factory reset remotely from anywhere without creating a bottle neck or on-prem point of failure. You can also see all of your cloud instances in one place creating a "single pane of glass".
BVoIP is Channel Only ... Our Partners Deliver Exceptional Support
We understand the value and level of support required to successfully deliver Cloud PBX. Here at BVoIP we have built partner focused support approach with some of the most advanced 3CX engineers available including a few that used to be part of the 3CX support arm. Our partners are located around the global and can deliver a more customized support experience which is why we support them and they can support you!
A Massive Catalog of 3rd Party Integrations & Custom VoIP Add-Ons
BVoIP has heavily invested in integrations galore. We have built an incredible catalog of over 100+ of Help Desk/ PSA Integration, CRM/ERP Integration, IT Critical Alerting Integration, Reporting & Dashboarding Integration, and Custom VoIP Add-Ons above an on top of the native 3CX integration options. We also have the ability to provide you with potential custom development project based efforts dependant on your specific requirements should a specific need pop up.
Preferred SIP & FAX Provider Programs
While BVoIP is not a carrier however we understand the need to have reliable providers that can bridge the gap between the Cloud UC platform and the PSTN for Voice and Fax. BVoIP has partnered with "Preferred" providers that creates an escalated support avenue between BVoIP partners and the provider. We also have created special technical advances in certain cases that allow for a more robust quality of service story that could also help with larger projects. If you already are comfortable and happy with your current providers it's OK you can bring them along but understand that if there is a support need you will have to do the heavy lifting with your carrier on the other side. Here is some things to consider when bringing your own provider along.
Let's Summarize Shall We?
- BVoIP has designed a Custom Public and Private Cloud MANAGED Voice Only Network on top of Rackspace's Global Network which is a more reliable route than the public cloud.
- BVoIP takes away the major investment in time and money to figure out what works and gives you the ability to hit the ground running. Don't re-invent the wheel!
- BVoIP has implemented a Carrier Grade SBC to answer the remote phone challenge and simplify your deployments.
- BVoIP has designed a Unified Management Portal & Provisioning Platform to streamline your experience and provide a Single Pane of Glass
- BVoIP has created a huge catalog of integration options above and on top of the native 3CX Integration
- BVoIP has developed a Preferred SIP & Fax Provider program designed to help you generate more revenue and spend less time making it work
