Communicate whenever, wherever, and however you want. It's time to leverage modern technology to give you the freedom, flexibility, and productivity you deserve.
VoIP phone service with advanced features to improve your workflow. Don't settle for something basic. Modern technology to help your business operate efficiently and effectively from the office, the road, or home.
Messaging is no longer a nice to have. Whether it's chat from your website, text from your cell, or even messages through social media your customers are communicating outside of calls. Make it easy for them to connect with you.
We all learned that when face-to-face communication can't happen in person that the next best thing is web & video conferencing. Whether it's a board room or your cell phone this is now the new standard.
Access all of your accounts & services within a centralized view - manage settings, users, permissions and control everything in one place!
We streamlined the ability for you to manage all of your phone systems through a unified interface. You only have to login one-time and then jump into the system(s) that you want.
Quick search
One-login
Single window mutli-tenant portal
All of the things you want and need right at your fingertips and easy-to-use too! If you can handle an M365 portal then this should be easy!
Call Flow
Users and Extensions
Devices
System Utilization
and more
Like Everything Else, Turn It On! We are surely in the age of security. So, let's turn on the OTP Multi-Factor Authentication. Simple and easy process!
Quick Enable/Disable
QR Code Scan using your favorite Authenticator App
Strong emergency reset key
Anyone can make a phone ring. Let's talk about what actually happens before, during, and after that interaction
Capture Every Interaction. Make your data count. Instantly access the information that will fast forward your workflow, improve customer experience, and create great outcomes! It's far past time to connect all the dots and have all your systems interconnected.
We know there are others apps out there that do just this. We felt we could put our own special flavor into on-call, auto login/logout, and alerting. We also have a log out of queue after so many missed called feature too.
With all the security related talk these days it's clear that there needs to be added emphasis on the human being. With this new addition to 1Stream you can now validate who you are talking to and tie this back to your own tools too.
Targeted call routing can really help get your customers to the right people faster. It will also help your staff get to the work faster while actually getting it into the system in the moment. Plus, it's pretty cool too!
We connect with Microsoft 365 in several ways. It's helpful to be able to interact with the Microsoft products you rely on to run your organization.
If you are using Microsoft Teams then you can go one step further and activate Teams Voice functionality. Taking things a bit further we fill in the gaps that native Teams Voice is missing and with our Hybrid Deployment you can chose which users live in Teams and which don't have to while still allowing for all to communicate seamlessly.
The most widely used business email, calendar, and contact app is Microsoft Outlook. You can click-to-dial from Outlook contacts. You can also set contact record pops in incoming calls. Lastly, you can enable call journaling so that call history is tracked against contact records. This is included with all bvoip plans. Install this for as many users as you want.
Calendar Sync - Automatically switch your extension status based on calendar events
Contact Sync - Sync contacts from your Outlook contacts into your phone system contact list
Click-to-Dial - You can click on numbers inside of Outlook Web Access to make outbound calls.
Automatically Create Extensions from 365 Users
Want to chat? Let's set a time!
