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1STREAM MULTI-CRM LAUNCH

bvoip's 1Stream Multi-CRM Support is now available to all 1Stream users globally.

"We realize that different teams, departments, divisions, and functions within the same organization often lead to multiple tools, systems, and platforms being used at the same time. We tend to find these systems are islanded. The sales team may be using one system, the back office team may be using another, and the support and implementation teams another. With 1Stream's new multi-crm support features you can now connect multiple different systems or even multiple different accounts of the same simultaneously. This functionality will empower users to work less, streamline more, and accurately update multiple systems at once!"

- George Bardissi, President & CEO, bvoip
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CONNECT AS MANY CRM, ERP, AND PSA SYSTEMS
Bringing it all together! 

You don't have to have all of your tools sitting on islands anymore. Connect your systems into 1Stream so that they can work simultaneously streamlining your experience

  • Simple Setup
  • Multiple Integrations
  • Even Connect Multiples of the Same Type of System

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MATCH USERS ACROSS ALL INTEGRATIONS
Match Your Users Across the Board

No matter how many tools or systems you activate within 1Stream you can match your users in each system to the actual person. 

  • Link all your systems back to the extension
  • Set Preferred Time Zone
  • Unify login creds into a single 1Stream User

 

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INSTANTLY ACCESS YOUR DATA FROM ALL YOUR SYSTEMS
Unlock Your Data!

Don't endlessly click through looking for the info you need in the moment. 1Stream will make your data instantly accessible so that you can concentrate on the work that matters. User, Company, and Account specific data at your fingertips right when you need it!

  • Instantly Access all of your systems at once 
  • Mix & Match your tools. Configure your own integration experience
  • Your data should work for you rather than you working to find it! 

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DON'T JUST VIEW DATA BUT CREATE NEW DATA ON THE FLY
Create New Data!

Don't get stuck in just pulling up info. 1Stream has multiple options to allow you to create new data on the fly 

  • Easily Pick which system or systems you want add data too 
  • Decide how to move data across your teams and tools
  • Don't get stuck entering the same data multiple times across multiple systems

 

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POP THE SCREENS THAT ARE IMPORTANT FOR EACH TEAM
Heads Up!

We know you have different things that are important to difference teams within your org. Pinpoint which apps or data is critical and pop them instantly on incoming calls so that your people are work more efficiently.

  • Maximize your teams attention on the important items

  • Mix and Match what to pop against different users

  • Zoom into the data for the outside caller

 

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SHARE DATA BETWEEN USERS & TEAMS
Passing it Over

Nobody likes to go through the entire story every time they are transferred. Once you have identified the data that counts transfer it to other users or teams. 

  • Tag and transfer your screens to your teammates
  • Pick up where they left off so you don't have to start all over again
  • Continuity of your conversations dramatically improve customer experiences

 

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COMBINE YOUR DATA & CREATE ACTIONABLE REPORTING
Build Reports & Track Your Progress

Data in the moment across all your tools is great. It's important to go back and see how things went and create actionable business intelligence too!

  • View and Report on combined call and CRM Data
  • Determine which teammates are successfully interacting with your systems or not
  • Track Down data on customer service related items quickly 

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