Integration to the popular collaboration platform Slack is here!

With the ability to use Zapier to process events and notifications to various tools we are able to get alerts from 3CX Cloud PBX to go to over 500 different places. 

Here at BVoIP, we use Slack within our teams to keep everyone up-to-date on various notifications. Let's take a look at a few ways get Phone System notifications in Slack!

Notifications to Sales & Suport Channels

Send Voicemail Notfications / Messages 

Send Missed Call Notifications

Notifications to internal IT channel

Send New User Creation Notifcations

Send System Alert Notifciations

Notifications to Manager Channels

Queue SLA Alert Notifications

Queue Callback Notifications

Call Report Email Notifications

How Does It Work?

Step 1: Alert is generated by phone system

Step 2: Zapier pulls alert and uses Slack Integration to process trigger

Step 3: Slack generates message to Sales, Support, IT, and Manager Channels