Starting today, bvoip partners can access the support portal by navigating to support.bvoip.net.
You will notice that the portal interface has become a bit more streamlined and should be easier to use.
In this portal you can:
- Create new non urgent support requests
- View current tickets, and update statuses and notes, and close tickets
- Flag tickets for review
- Get access to forms and complete them within the portal
- Get real-time notifications on any support updates
- Access partner resources
There are future components to this portal that we will enable in the future to help make your support experience better.