bvoip-guides.pngThis guide provides you with easy to follow steps to update each instance's CTI templates for Windows and Mac Apps following our previous post.

 

 

 

Step 1: 

The first thing is to restart the All services go to your management console > System Status > Services and Restart All.

cti1.png

Step 2: 

After the services Restart you will need to go to Extensions select all and go to edit.

cti2.png

Step 3:

Click ok.

citi3.jpgStep 4:

Now you can send a new welcome email to the users and re configure the phone .

citi4.jpg

Step 5:

Instruct End Users to Open email attachment to re-provision app