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5 Plans to Choose From

One Size Doesn't Really Fit All

Not All Integrations Are Created Equal

Integration is a core part of bvoip's mission, and we understand things like click-to-dial alone don't cut it anymore. So, we took things to a whole other level with our 1Stream Integration platform.

With years of evolution and constant development, 1stream delivers outcomes by enhancing key interactions while automating sales, service, and back office tasks. Whether it's advanced functionality that simple isn't available "off the shelf," or deep integration to your CRM, ERP, or PSA, we have you covered with 1Stream!

Check Out New 1Stream Flash Features

 

 

Plans
Features
View
Basic Features
Smart Click-to-Dial *
Basic Contact Screen Pop
Contact & Company Auto Matching By Caller ID
Save Unknown Numbers to New or Existing Contacts
Create New Company & Contact
Re-associate Call w/ Another Contact
Retroactively tag Calls from History
Contact Communication History *
Multi-CRM Support - View Only
Core
Adds Core Business Features
Manual or Automatic Call Recordings Attachment
Manual or Automatic Activity / Time Entry Creation
Call Notes, @Mention, Follow Up, Form Recording Edit
Create, Updated, Edit Tickets & Opportunities *
Smart Call Transfer w/ Notes & Record Pop *
Lookup & Tag Calls to Existing Ticket & Opportunity
Multi-Screen Pop *
Starter Call Dashboard, Call Reporting, Mesh CRM Data *
Teams / Pods Call Reporting *
Engage
Adds Automation Features & API Access
Route Calls By Pincode
Route Calls by Ticket or Order Number
Route Calls by Phone Number or Caller ID
Call Data & Call Control API *
After Hours Staff Call Rotation / Escalation
Workflow Based Alerting *
BusyLight Alerting Integration *
Multi-CRM Support - Full Read / Write
Enterprise
Adds More Automation + Business Intelligence Features
Inbound Call Scripts *
Real Time Advanced Supervisor Dashboard *
Real Time Advanced Queue Wallboard *
Detailed Agent / Qeueue Reports meshed with CRM Data
Customer / Account Call Management Reports *
Schedule Queue Call Back Website Widget
Call Path Tracing *
Power
Adds Power Dialer Features
Power Dialer
Voicemail Drop *
Responsive Outbound Caller ID *
Call Dispositions *
Campaign Dashbaord *
Multi-CRM Support - Two Way Sync
Add-Ons
Auto Number Alerting
Paging / Alert Alarm
Call Scoring Surveys *
Custom Aux Activity / Status Codes *
Real-Time Data Stream to 3rd Party SQL Server
Custom Reporting

Want to see 1stream in action?

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