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Messaging
Call Queue Section
This article will provide a walkthrough on different features and settings that are related to call queues in the bvoip phone system.
Level Feature Notice
These features are available for only View level users and up. If you would like this feature to be available, then please reach out to your bvoip Sales Representative to upgrade user licensing.
Basic Setup
The articles in this section will address the basic setup of Call Queues.
Special Settings and Features
The articles in this section will address special features and settings that are specific to Call Queues in the bvoip phone system.
- Setting up the Callback Feature
- Enabling Call Queue Recordings
- Setting a Call Queue Manager
- Call Queue Preferences
- Resetting Call Queue Statistics
Advanced Call Routing
The articles in this section will address specific advanced call routing features that are exclusive to call queues in the bvoip phone system.