Sync User Microsoft 365 Contacts

This article will walk you through synchronizing Outlook contacts with an extension's phone book in the phone system.

Activate the Microsoft 365 Integration

If you have not already done so, you must follow the document linked below in order to first connect the phone system to Microsoft 365. This is a separate task from enabling SSO for the login portal.

Activating the Microsoft 365 Integration

Sync User Contacts

On a per-user basis you can choose to synchronize their personal Outlook/Microsoft 365 contacts into their personal phonebook.

1. Login to the bvoip phone system.
2. In the top right go to Integrations > Microsoft 365.
   
3. In the bottom user selection list, check the first column for any users who should have their contacts synced
   
4. Click Save changes, then wait a few hours and contacts should appear in the phone book.
   

Accessing Contacts

1. Login to the bvoip web client
2. On the left side open up Contacts
   
3. You should see your Microsoft 365/Outlook contacts listed with the Office logo to indicate it's being synced from your contacts list.