We are able to bring you Integration to Labtech via ConnectWise OnPage Integration. ConnectWise-Automate-Logo.png

Since Labtech alerts are synced to ConnectWise you can utlaize the power of OnPage to alert your teams!

check_mark22.png Automatically generate priority alerts based upon ticket severity.
check_mark22.png Unique real-time audit trail on escalation, delivery and response within the ticket.
check_mark22.png Create OnPage groups, assign schedules, create escalation rules.
check_mark22.png Tie alert response time directly to client SLAs.
check_mark22.png Full Visibility –  End-to-end tracking of cases and real time update of Ticket and SLA.

 

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ConnectWise – OnPage integration helps MSPs streamline incident management, provides higher level of service and faster ticket resolution. IT can concentrate on fixing the issue rather than sending constant updates to customers. With full visibility, customer can see progress right on the ticket.  The key is providing automatic, intelligent alerting that generates a complete audit trail tieing to SLA.
All from within the ConnectWise console.

 

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