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      Whitelisting IPs

      This article will provide a walkthrough on how to whitelist IPs that have been added to the bvoip phone system's blacklist.

      How did I get Blacklisted?

      IPs are blacklisted by the system either by manually being added by a user or by the system due to suspicious activity. For instances where there were multiple login attempts on a single IP, those are temporary but can be removed sooner by an Admin user.

      How to Edit an IP to be Whitelisted

      1. Log into the bvoip phone system.
      2. Click on the Dashboard drop-down menu.
      3. Go to the Blacklist subsection.
      4. Scroll down to the desired IP in the blacklist. 
      5. Select the Edit button. A pop-up window will appear.
      6. In the Action drop-down, select the Allow option.
      7. Click the Ok button. 

      How to Remove IPs from the Blacklist

      To remove an IP from the blacklist, click on the X icon beside the desired IP address and in the pop-up that appears, click the Proceed button to confirm. 

      Adding a Whitelisted IP

      1. Log into the bvoip phone system.
      2. Click on the Dashboard drop-down menu.
      3. Go to the Blacklist subsection.
      4. Select the Add button. The Blacklist/Whitelist IP or Range of IP Addresses pop-up will appear.
      5. In the Specify an IP or range of IP addresses and configure appropriate action drop-down, select the Add Single IP Address option.
      6. In the Network address (Network ID) field, add the IP to be blacklisted. 
      7. In the Action drop-down, select Allow to whitelist the IP.
      8. In the Description field, add descriptive context for the IP if desired.
      9. In the Expiration Date drop-downs, select the desired expiration date. 
        Note: The expiration drop-downs are in the order Year/Month/Date/Hour/Minute.
      10. Click the Ok button.

      Adding a Range of Whitelisted IPs

      1. Log into the bvoip phone system.
      2. Click on the Dashboard drop-down menu.
      3. Go to the Blacklist subsection.
      4. Select the Add button. The Blacklist/Whitelist IP or Range of IP Addresses pop-up will appear.
      5. In the Specify an IP or range of IP addresses and configure appropriate action drop-down, select the Add a Range of IP Addresses option. 
      6. In the Network address (Network ID) field, add the IP range to be blacklisted. 
      7. In the Action drop-down, select Allow to whitelist the IP.
      8. In the Description field, add descriptive context for the IP if desired.
      9. In the Expiration Date drop-downs, select the desired expiration date. 
        Note: The expiration drop-downs are in the order Year/Month/Date/Hour/Minute.
      10. Click the Ok button.