Troubleshooting Guides Section

This article is an indexed section for troubleshooting guides that will cover various tasks.

Auto-Attendant Troubleshooting

This section will provide a listing of troubleshooting guides themed around the Auto-Attendant functionality.

• Dial-By-Name Directory Troubleshooting Guide

Call Quality Troubleshooting

This section will provide a listing of troubleshooting guides themed around call quality. 

• No Audio On Call

• Audio File Not Playing After Upload

• DTMF Not Working

• Not Able to Dial Out Troubleshooting Guide

• Resolving Choppy Call Quality

• Call Disconnects when Dialing an Extension

Phone Specific Troubleshooting 

This section will provide a listing of troubleshooting guides themed around soft and hard phone functionality. 

• Phone Provisioning Troubleshooting Guide

• Registration Failed Softphone Error

Phonebook Troubleshooting 

This section will provide a listing of troubleshooting guides themed around the Phonebook functionality. 

• Extension Name is Incorrectly Displayed

• Unregistered Extensions Not Showing in Directory

SIP Specific Troubleshooting

This section will provide a listing of troubleshooting guides themed around SIP Specific functionality.

• Inbound Calls Being Sent Twice

• Siptrunk.com Auto Discovery Setting

• Troubleshooting Incorrect Caller ID Information

Teams Troubleshooting 

This section will provide a listing of troubleshooting guides themed around the Teams integration functionality. 

• Teams Setup Troubleshooting Guide

User Specific Troubleshooting

This section will provide a listing of troubleshooting guides themed around user specific functionality.

• Welcome Email Troubleshooting

• Web Client Notification Troubleshooting

Voicemail Transcription Troubleshooting

This section will provide a listing of troubleshooting guides themed around voicemail transcription.

• Voicemail Transcription Troubleshooting