Extension Tools

The Extension Tool

This article will provide a walkthrough on using the Extension Tool in order to create extension users in bulk.

If multiple extensions are needed to be created in bulk for extension users, extension users can be created in bulk for the bvoip phone system. Alternatively, if you can also import via CSV file, as shown in our Extension Importing via CSV article

Using the Extension Tool

  1. Log into the bvoip phone system. 
  2. Click on the Extensions drop-down. 
  3. Go to the Extensions subsection. 
  4. Select the Bulk Management drop-down menu and select Extension Tool
  5. Click on the Add Extension button for each extension that will be added.
  6. In the Extension Number field, input the desired extension. Please note that once the complete button is selected, that the extension number can not be changed and the extension will need to be deleted and recreated in order to correct it. 
  7. In the First Name field, input the Extension User's first name.
  8. In the Second Name field, input the Extension User's last name. 
  9. In the Email field, input the Extension User's email address. 
  10. In the Mobile Number field, input the Extension User's mobile number. 
  11. In the Caller ID field, input the desired Outbound Caller ID.
  12. Click on the Complete button. The extensions will be added shortly afterwards with confirmation messages. 

After adding the extensions, if they are to be using 1Stream, they must have their licenses added and synced with 1Stream as explained in our Managing Users in 1Stream article.

Making Extension Changes

If you are needing to re-use an extension number, we recommend deleting the existing extension with the desired extension number and re-creating the extension with the correct information. More information on this can be found in our Repurposing User Extensions article