System Emails Not Coming Through

This article will provide a walkthrough on troubleshooting when emails do not push through from the bvoip phone system.

If emails from the phone system are not coming though from the bvoip phone system for items such as voicemails, there's a way to correct this issue. This will also correct issues where the voicemail indicator light gets reset despite having unchecked voicemails.

Resetting the SMTP Service

1. Log into the bvoip phone system. 
2. Go to the Dashboard menu.
   
3. Go to the Overview subsection.
4. Scroll down the PBX Status section.
5. Scroll down to the Daily SMTP Restart option.
6. Click on the Disabled button to activate. If you wish to Disable this feature, click on the Enabled button.