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Messaging
Setting Up the bvoip Phone System Desktop Application
This article will provide a walkthrough on how to setup the bvoip phone system desktop application.
Where to Find the Details
Setting up the phone system desktop application details will be included in every extension's welcome email. The configuration file for the setup is included as an attachment to the extension welcome email.
What About Bulk User Setup?
If you wish to setup users in a batch, please refer to our Phone System Mass Deployment article.
How to Setup the Desktop Application
- Open your extension welcome email.
- Scroll down to the bottom of the email.
- Click on the Windows hyperlinked text. The desktop application installer will then download to your computer.
- Open the installer file. The setup wizard and a license agreement will appear.
- Accept the terms to the License Agreement.
- Click the Next button to continue the installer.
- Go back to the extension welcome email.
- Click on the attached configuration file. The configuration file will open and apply to the desktop application.
Once the configuration file has been opened and applied, the desktop application will be ready to use.
Registration Failed?
If you are seeing a registration failed message on your softphone, please refer to our Registration Failed Softphone Error article to help troubleshoot.