bvoip Fundamentals

Service Outage Status Updates

This article will provide a walkthrough how to setup service status updates for outages for the bvoip platform.

Outage Tracking

In the event of a service outage, clients are able to track service status updates for the global infrastructure bvoip page. The service statuses can keep you updated via the following methods: 

  • Email
  • Webhook
  • RSS Feed
  • Microsoft Teams
  • Slack
  • Calendar

How to Setup Notifications

  1. Go to the bvoip Global Infrastructure Status page
  2. Click on the Subscribe button.
    servout1
  3. Select the method of choice.
    servout2
    1. Email Option
      1. Input the desired email address.
      2. Select the Captcha box. 
      3. Click on the Subscribe button.servout3 
    2. Webhook Option
      1. Input the URL for the Webhook to update.
      2. Input the managing email address for the Webhook. 
      3. Select the Capcha box.
      4. Click on the Subscribe button.servout4
    3. RSS Feed Option
      1. Click on the RSS Feed button. A new tab will open up with the RSS Feed. servout5
    4. Microsoft Teams Option
      1. Input the Microsoft Teams URL for updates.
      2. Input the desired email address. 
      3. Select the Capcha box.
      4. Click on the Subscribe button.servout6
    5. Slack Option
      1. Click on the Add to Slack button. You'll then be prompted to log into Slack to complete the setup. servout7
    6. Calendar Option
      1. Click on the iCalendar Feed button. A prompt will then appear to select the desktop application of choice to manage the feed updates. servout8