Removing Devices from Extensions in the Phone System

This article will provide a walkthrough on how to remove provisioned devices from extensions in the phone system.

Removing the Phone Template

1. Log into the BVoIP portal. 
2. Go to the Extension section.
   
3. Select the Extension subsection. 
4. Click on the edit button next to the extension with the desired phone to be removed. 
5. Go to the Phone Provisioning tab.
6. Click on the Delete Phone Device button.
7. Click on the Save button.

Removing the Phone From the Managed Provisioning Portal

Once the phone template has been deleted on the phone system, be sure to delete the device from the Managed Provisioning Portal if the phone was provisioned there and factory reset the device so that it can be reused.