Call and Contact Association
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      Reassociating Calls with Contacts in 1Stream

      This article will provide a walkthrough on reassociating calls with contacts in 1Stream

      1Stream Level Feature Notice

      This feature is available for only View level 1Stream users and up. If you would like this feature to be available, then please reach out to your bvoip Sales Representative to upgrade user licensing. 

      Looking to Initially Associate a Call?

      Please refer to our Associating Calls with Contacts in 1Stream article.

      How to Reassociate a Call with a Different Contact

      1. Log into the 1Stream client.
      2. Go to your Call History screen.
      3. Find the Call History record you wish to reassociate.
      4. Click the Edit button to the right of the Contact's name.
         
      5. The Lookup Contact pop-up will appear.
         
      6. Select the contact to be reassociated with this call.