Fanvil

Provisioning Fanvil Phones

This article will walkthrough the factory resetting and provisioning of Fanvil devices.

Variation Warning

These instructions are based off of the Fanvil X6 series and should apply to most Fanvil models. Some variations may apply. 

Pre-Provisioning Steps

Before attempting to provision the desired phone, ensure that you have factory reset the device and enabled MPP for the desired extension. 

For information on completing these tasks before provisioning the desired snom device, please see the following articles:

Provisioning the Phone Template

  1. Log into the bvoip phone system.
  2. Click on the Extensions drop-down menu.
    CP3-MTP
  3. Go to the Extensions subsection.
  4. Select the Edit button next to the extension that the device is being applied to. Click the Add button to create an extension that the device will be applied to. 
  5. Navigate to the Phone Provisioning tab.PhoneProvisioning1-MTP
  6. Click on the Add New Phone Device button. A pop-up will appear.
    PhoneProvisioning2-MTP
  7. Select the desired device model in the Templates drop-down.
    Note: Make sure to use a template ending with -bvoip after the needed phone model.
  8. Add the MAC address without colon into the MAC Address field.
  9. Select the Save button. The pop-up for the provisioning will close and the page will refresh with new sections being shown.
  10. Click the Save button to save the phone template to the extension. 

Once the phone template has been saved, it is time to factory reset the device. 

Provisioning the Phone Interface Directly

If you have phone device that is not compatible with the Managed Provisioning Portal, please refer to our Manually Provisioning Fanvil Phones article. 

    Phone Still Not Provisioned?

    If the phone has not provisioned with either sets of instructions, please refer to our Phone Provisioning Troubleshoot Guide.