Grandstream

Manually Provisioning Grandstream Phones

This article will provide a walkthrough on how to manually provision a Grandstream phone.

Manual Provisioning Notice

Grandstream phones can only be manually provisioned. Zero Touch Provisioning is not available with these devices.

Device Use Notice

Due to the temperamental nature of these phones, bvoip does not recommend provisioning these phones with our system.

Pre-Provisioning Checkpoint

In order to manually provision a Grandstream phone, it must be factory reset and the phone template will need to be set in the bvoip phone system.

For information on how to complete these tasks, please see below. 

Provisioning the Phone Template

  1. Log into the bvoip phone system.
  2. Click on the Extensions drop-down menu.
    CP3-MTP
  3. Go to the Extensions subsection.
  4. Select the Add button to add an extension for the device to be connected to. If this device is being applied to an existing extension, click on the edit button beside the extension.
  5. Navigate to the Phone Provisioning tab.PhoneProvisioning1-MTP
  6. Click on the Add New Phone Device button. A pop-up will appear.
    PhoneProvisioning2-MTP
  7. Select the desired Grandstream model in the Templates drop-down with a -bvoip suffix.
  8. In the MAC Address field, input the MAC address.
  9. Select the Save button.
  10. Click the Save button to save the phone template to the extension.

Accessing the Grandstream GUI

To access the web interface, you will need to retrieve the device's local IP and paste it into a web browser. The username and password should both be Admin to access the web interface. 


Manually Provisioning a Grandstream Phone

    1. Enter the Maintenance section.
    2. Go to the Upgrade and Provisioning section.
    3. Go to the Config section.
    4. On the Config Upgrade via subsection, select the HTTP option.
      GSProvision2
    5. In the Config Server Path field, ensure that the centralportal.net based URL is listed. 
    6. Click on the Save and Apply button.
    7. Reboot the phone. 

    The phone will then reboot twice, once for a firmware check and the second to complete the provisioning process.  After the reboot, the phone will be setup fully so that not just calls can be setup, but also BLF keys will function as assigned in the phone system.

    Phone Still Not Provisioned?


    If the phone has not provisioned with either sets of instructions, please refer to our Phone Provisioning Troubleshoot Guide.