3CX System

Making a Call with the Softphone Desktop and Mobile Applications

This article will provide a walkthrough on making a call with the phone system desktop and mobile applications.

Making a Call via the Desktop Application

  1. Open the softphone desktop application.
  2. Click on the Dialpad icon.MakeCall1
    1. The desired phone number can also be typed out in the search box to make the dialpad appear to make the call.
  3. Click on the numbers to dial the desired number.
  4. Select the Call button.
    MakeCall2

Making a Call via the Mobile Application

  1. Open the Mobile application.
  2. Click on the Keypad icon.
    Screenshot_20210916-155035_3CX
  3. Tap the numbers to dial the desired number.
  4. Select the Call button.