Microsoft 365 Integration Guide

This article is to be a walkthrough for setting up the Microsoft 365 Integration within the bvoip phone system.

Use Cases

The bvoip phone system can be integrated with Microsoft 365 to enable the following capabilities:

• Single sign-on to each of the bvoip phone system panels.
• Synchronize user details into the phone system, including their profile photo.
• Synchronize Outlook contacts into the user's phone system contacts.
• Allow users to call out utilizing the Teams client as your soft phone.
• Send email through the Microsoft 365 servers.

Setting up Microsoft 365 SSO

In addition to the phone system integrations, our Control portal allows for SSO using Microsoft 365, and the guide below will walk through building the required application in Microsoft 365 and connecting that for each tenant that needs it.

• Setup Microsoft 365 Single Sign-On (SSO)

Setting up the Integration

The bulk of the integrations capabilities are configured at the phone system level, and the guides below will walk through each of those.

• Activating the Microsoft 365 Integration
• Setup Custom Email for Microsoft 365
• User Property Sync from Microsoft 365
• Sync Company Microsoft 365 Contacts
• Sync User Microsoft 365 Contacts
• Archive Recordings to SharePoint
• Configure the Teams Integration
  • This is the most advanced component and should only be used by companies looking to utilize Teams as their soft phone. Additional Microsoft licensing is required.

Once the above is completed, Microsoft 365 will be fully integrated.

Additional Guides

The below guides may be useful once you have the integration fully configured.

• New User with Microsoft 365
• Remove or Terminate a User
• Renewing the Microsoft 365 SSO Secret
• Microsoft Power BI Integration Section