- Old KB
- Device Management & Provisioning
- Phone Templates
-
1Stream Platform
- Admin User Functions
- Application Download
- AutoTask Integration
- BrightGauge
- Call Routing Features
- Call Tools
- ConnectWise Integration
- CrewHu
- CRM Management
- DropBox Integration
- End User Management
- Enterprise Portal
- HubSpot Integration
- Freshdesk Integration
- General Troubleshooting
- Hudu
- InfusionSoft Integration
- Insightly
- Liongard Integration
- Kaseya BMS
- MSPbots Integration
- OneDrive Integration
- Power BI
- Progressive Dialer
- Reports
- Salesforce
- ServiceNow Integration
- Signal
- SyncroMSP
- ZenDesk Integration
- Halo Integration
- Transcription and Analytics
-
Control Portal
- Auto Attendant Functionality
- BLF Keys
- bvoip Fundamentals
- Call Flow
- Call Queue
- Call Recordings
- Call Rules
- Desktop Application User Documentation
- Dial Codes
- DIDs
- Extensions
- Extension Tools
- FAQs
- Google Integration
- Microsoft 365
- Multifactor Authentication
- Phone Hours
- Settings
- Security
- Shop
- SIP Trunks
- SIPTrunk.com Partnership
- Storage
- System Notifications
- System Tools
- Troubleshooting Guides
- Users
- Webclient User Documentation
- Whitelabelling
- Zoho Integration
- WhatsApp Integration
-
Device Management & Provisioning
-
Nucleus for Microsoft Teams
-
1Stream Client
-
Messaging
Incorrect Time Shown on Hard Phone
This article will provide a walkthrough on how to troubleshoot the incorrect time display on a hard phone.
Why the Time is Displaying Incorrectly
When a phone is showing the incorrect time display on a hard phone device, this is usually due to a configuration error in either the phone system or hard phone template.
Solution One: Time Setting in Phone System
The easiest way to correct this is to ensure that the timezone is correct for the phone system. For steps on how to find and adjust this time zone, please see our Setting Phone System Hours article.
Solution Two: Correct Device Configuration
The final thing that can be done to correct this is to ensure that you have the correct phone template set on the extension. For assistance in verifying the template, please refer to our Hard Phone Provisioning article.
Neither Option Worked?
If neither option corrected the issue, please reach out to our support team so that we can troubleshoot this matter further.