Editing a Campaign in 1Stream

This article will provide a walkthrough on how to edit a campaign in 1Stream for the progressive dialer feature.

1Stream Level Feature Notice

This feature is available for only Power level 1Stream users and up. If you would like this feature to be available, then please reach out to your bvoip Sales Representative to upgrade user licensing.

What is the Progressive Dialer?

The Progressive Dialer feature allows for call agents to be able to jump into different calling lists that are pre-setup from different API integrations. In the 1Stream portal, Administrative users will be able to determine the settings to be applied to each campaign used in the dialer.

Some of the settings that can be customized to each campaign :

Outbound Caller ID
Wrap Time
Email Subject
Script Block/Notes

Editing a Dialer Job

Log into the 1Stream portal.
Go to Administration.
Click on Dialer Jobs/Campaigns from the drop-down.
Select the Managed All option. The page will then refresh to show a listing of all the dialer jobs.
Click on the desired Dialer Job to be edited.
Edit the desired fields.
Click the Save button.