BrightGauge
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      2. 1Stream Platform
      3. BrightGauge

      Data Available in BrightGauge

      This article will provide basic information to utilize the datasets for creating BrightGauge Gauges and Dashboards.

      Looking to setup the BrightGauge integration?

      See our article BrightGauge Integration Setup for more details on how to configure the integration where these fields are utilized.

      For more information on building gauges, see our article Example Gauges in BrightGuage.

      Need Custom Datasets Applied? 

      If you are wanting a custom dataset apart from the dataset that bvoip offers, please reach out to our support team to request it. 

      Datasets

      These are all of the available Datasets to be used in BrightGauge.

      Source Name

      Update Frequency

      Description
      1StreamCallSummary 1 hour This report contains all of the call logs available, and it retains the data for up to one year.

      1StreamCallSummary Fields

      Field

      Description
      CS_ID/CallID The ID value of the call in the system.
      ActualStartTime The time the call was started, adjusted for time zone.
      ActualEndTime The time the call ended, adjusted for time zone.
      StartTime The time the call was started, in UTC.
      EndTime The time the call ended, in UTC.
      Inbound A True/False field denoting if a call was inbound or outbound.
      ExtensionNumber The extension number associated with the call.
      ExtensionName The user's name associated with the extension of that call.
      OriginatedByName The name of the internal user or the caller ID of the originator, depending on the direction of the call (in/outbound).
      InboundRule The inbound rule/DID the call utilized to reach the phone system.
      Destination The numeric destination of the call.
      DestinationName The name of the destination of the call.
      Status Answered versus Unanswered calls.
      TalkTimeSeconds Number of seconds the call was connected.
      Queue If the call was directed to a Queue, this field will display the extension number of the Queue.
      QueueName If the call was directed to a Queue, this field will display the extension number and name of the Queue.
      RecordingURL The URL where the recording file can be found.
      EntryDate The date and time the call record was entered into the system.
      ReferenceDate The date, without time, of the call.
      HourNumber The hour, without minutes, of the call.
      MinuteNumber The minutes of the time of call, without the hour.
      IntervalNumber The seconds of the time of the call, without minutes or hours.
      IVR The extension of the IVR reached.
      IVRName The extension and name of the IVR reached.
      RingGroup The extension of the Ring Group reached.
      RingGroupName The extension and name of the Ring Group reached.
      SecondsTillFirstTalk The amount of time a caller has spent from connection 'til speaking to an extension. This will typically be slightly longer than queue time as it includes the initial answer recordings and any time the caller took to make IVR decisions.
      Transferred Shows if the call was transferred, and where.
      QueueWaitSeconds The amount of seconds spent in Queue.
      DNSummary The path the call took through the system, only available on systems with 1Stream Enterprise licensing.
      ActivityNote The activity note stored with the call