Changing Ringtones on Hard Phones

This article will provide a walkthrough on how to adjust ringtones on phones.

Changing Ringtones on Phones

1. Log into the bvoip portal. 
2. Go to the Extensions section.
   
3. Select the Extensions subsection.
4. Click on the Edit button beside the extension that needs to have the ringtone adjusted on. 
5. Go to the Phone Provisioning tab.
6. Scroll down to the Options section.
   
7. In the Default Ringtone drop-down, select the desired ringtone.
   
8. Click the Save button. 
9. The phone will need to be re-provisioned. If you need assistance with the steps on re-provisioning, please refer to our Hard Phone Provisioning article. 

Why Change the Ringtone in the Phone System vs On the Direct Device

We recommend changing the device ringtone on the extension level in the phone system as the phone will check the configuration file regularly and will overwrite what has been manually set on the device by the end user.