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Blocking Outbound Calls to a Specific Numbers
This article will walkthrough how to block outbound calls from being made to a specific phone number.
Creating the Outbound Call Rule
- Log into the bvoip phone system.
- Click on the Call Flow drop-down menu.
- Go to the Outbound Rules subsection.
- Click the Add button. The screen will refresh with rule setup details.
- In the Rule Name field, Enter Block followed by the phone number.
- Scroll down to the Apply This Rule to These Calls section. Enter the phone number that is being blocked in the Calls to Numbers Starting with Prefix field.
- If this Outbound Rule needs to apply to specific extensions and not every extension when making outbound calls, those specific extensions can be added to the Calls from Extension(s) field.
- Scroll down to the Make Outbound Calls On section to Confirm all Routes are set to BLOCK CALLS.
- Click the Save button.
- Once the Outbound Rule is saved, it will need to be moved up to the top of the Outbound Rules list.
- On the Outbound Rules list, select the checkbox for the Outbound Rule just created.
- Once selected, use the Move Up button to move the rule to the top of the list.