Webclient User Documentation
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Adjusting Webclient Settings

This article will provide a walkthrough on how to adjust the settings in the bvoip Webclient.

Accessing the Settings

  1. Log into the bvoip Softphone.
    bvoipvoicemail1
  2. Click on the three horizontal dots. A pop-up menu will appear. settings1
  3. Select the Settings option. A new screen will appear with a drop-down in the upper right corner. General will be the default. settings3

The Setting Sections

There are nine setting subsections that can be reached through the drop-down menu.settings2

  • General - This section will allow for extension users to adjust their photo, mobile number, language preference, theme, password and resend their credentials. 
  • Chat - This section will allow for extension users to adjust their chat notification settings.
  • Audio/Video - This section will allow for extension users to adjust the device, ringer, camera, speaker and microphone settings in addition to arranging if they desire to use a headset or not. 
  • View - This section will allow extension users to add and remove people, Local PBX groups, call, queues, and wallboard options from their view. 
  • Status - This section will allow extension users to adjust existing statuses, call forwarding rules, customer statuses, mobile phone ringing, push notifications, multiple call options. There is also an option to make call flow exception rules with caller IDs, time frames and forward rules.
  • Greetings - This section will allow extension users to record and adjust their greeting based on their call status. 
  • Integration - This section will allow extension users to adjust the way that a Contact URL is opened for CRM Integrations. 
  • Scan QR Code - This section will provide the QR Code for extension users to scan in order provision this extension for the mobile application. 
  • BLF - This section will provide the option for extension users to set their own line and BLF keys.