Enterprise Portal

Adding a Wallboard Filter in the Enterprise Portal

This article will provide a walkthrough on creating a wallboard filter in the 1Stream Enterprise portal.

1Stream Level Feature Notice

This feature is available for only Enterprise level 1Stream users and up. If you would like this feature to be available, then please reach out to your bvoip Sales Representative to upgrade user licensing. 

Portal Integration Notice

Please note that the Enterprise portal has been integrated with the 1Stream Admin Portal for most clients and the new instructions can be found in our Using Filter Groups article

What is a Wallboard Filter

Wallboard Filters can be built out in the enterprise portal to help with filtering data by extensions and call queues. 

Adding Wallboard Filter

  1. Log into the 1stream Enterprise Portal.
  2. Go to the Stats Home Menu.
    wallboard1
  3. Select the Manage Wallboard Filters option from the drop-down menu. 
  4. Click on the Add New button. The page will refresh.
    wallboard2
  5. In the Filter Name field, input the desired name of the filter. wallboard3
  6. Click on the Add New button. The page will refresh.
  7. In the Extensions section, select the desired extension.wallboard4
  8. In the Queue Selections section, select the desired call queues. 
  9. Click on the Save Changes button.

Removing Wallboard Filter

  1. Log into the 1stream Enterprise Portal.
  2. Go to the Stats Home Menu. 
  3. Select the Manage Wallboard Filters option from the drop-down menu. 
  4. Click on the X icon next to the Wallboard Filter to be removed. A confirmation pop-up will appear. wallboard5
  5. Click the Okay button to confirm the deletion.