Webclient User Documentation
  1. Old KB
  2. Control Portal
  3. Webclient User Documentation

Accessing Voicemails by Dial In

This article will walkthrough how to dial into the voicemail system and access voicemail messages.

Dialing in to the Voicemail System

  1. From the bvoip softphone or a provisioned physical phone, call extension 999.
  2. Enter the PIN (personal identification number), 999 followed by #.
  3. Enter the extension number with which the voicemails needed to be accessed.

Extension Digit Length Different Than 3 Digits?

The Extension Number digit length to call and PIN to be entered will match the digit length of the extensions on the phone system. So, if your extensions are 4 digits, you would call extension 9999 and enter 9999# as the PIN.


Need to Access a Different Extensions Voicemails?

Follow the same process above, but enter their extension number instead of your own in step 3.