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Messaging
1Stream Call History Filter
This article will provide insight on using the filters in the 1Stream call history.
When logging into the 1Stream desktop application, users will be presented with the call history screen. In the upper right-hand corner, the call history filters can be found.
Available Call History Filters
These calls can be filtered with three different options:
- Notes
- Tickets
- Opportunities
How to Choose a Filter
When a filter is selected, a red line will appear underneath to show which filter was selected in addition to the call history only showing calls that fall within the filter. Only one filter can be used at a time.
Deselecting a Filter
To remove a filter entirely so that the full call history can be viewed, simply click on the activated filter. It will then de-activate and the full call history will be restored to view.