Admin User Functions

1Stream Admin User Section

This article is intended as an index to help identify tasks that are for Admin Users of the 1Stream platform.

Admin User Functions

The features listed in this section are available for all admin users, regardless of the level of 1Stream licensing. 

Call Routing Features

The features listed in this section are available for all admin users with the Engage level of 1Stream licensing. 

CRM Management

The features listed in this section are available for all admin users with the Core level of 1Stream licensing or higher. 

End User Management

The features listed in this section are available for all admin users to manage their 1Stream end users, regardless of the level of 1Stream licensing. 

Enterprise Portal

The features listed in this section are available for all admin users with the Enterprise level of 1Stream licensing. 

Progressive Dialer

The features listed in this section are available for all admin users with the Power level of 1Stream licensing. 

Signal

The features listed in this section are available for all admin users with the Engage level of 1Stream licensing.